1. Definition of terms

1. The current personal data privacy policy (hereinafter referred to as the Privacy Policy) works with the following concepts:
- "Site Administration". This is the name given to specialists representing the interests of the organization, whose responsibilities include the management of the site, that is, the organization and (or) processing of personal data received on it. In order to fulfill these obligations, they must clearly understand why the information is being processed, what information should be processed, and what actions (operations) should be performed with the information received.
- "Personal Data" means information that is directly or indirectly related to a specific or identifiable natural person (also referred to as a data subject).
- "Processing of personal data" - any operation (action) or a combination of such that the Administration performs with personal data. They can be collected, recorded, systematized, accumulated, stored, clarified (updated or modified if necessary), retrieved, used, transferred (distributed, provided, made available), depersonalized, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually.
- "Confidentiality of personal data" is a mandatory requirement for the Operator or other official working with the User's data to keep the information received confidential, without revealing it to outsiders, if the User who provided the personal data has not expressed his consent, and there is no legal basis for disclosure.
- "Site User" (hereinafter referred to as the User) is a person who has visited the site, as well as uses its programs and products.
- "Cookies" is a short piece of data sent by a web browser or web client to a web server in an HTTP request, whenever the User tries to open a page of the site. The fragment is stored on the User's computer.
- "IP address" is a unique network address of a node in a computer network built using the TCP/IP protocol.

2. General Provisions

1. Browsing the site, as well as the use of its programs and products, implies automatic consent to the Privacy Policy adopted there, which implies the provision of personal data by the User for processing.
2. If the User does not accept the existing Privacy Policy, the User must leave the site.
3. The existing Privacy Policy applies only to the website. If, through the links posted on the latter's site, the User goes to the resources of third parties, the site is not responsible for his actions.
4. Verification of the accuracy of personal data that the User who has accepted the Privacy Policy decided to provide is not the responsibility of the Site Administration.

3. Subject of the Privacy Policy

1. According to the Privacy Policy carried out in the current period, the Site Administration is obliged not to disclose personal data provided by Users registering on the site, as well as to ensure absolute confidentiality of this data.
2. In order to provide personal data, the User fills in the electronic forms located on the website. The User's personal data that are subject to processing are:
- his/her last name, first name, patronymic;
- his/her contact details;
- his/her e-mail address;
3. The protection of the data automatically transmitted when viewing advertising blocks and visiting pages with statistical system scripts (pixels) installed on them is carried out by the website. Here is a list of these data:
- IP address;
- information from cookies;
- Information about the browser (or other program through which the display of ads becomes available);
- the time of visiting the site;
- Address of the page where the ad unit is located
- Referrer (address of the previous page).
4. Disabling cookies may result in the inability to access parts of the site that require authorization.
5. The Site collects statistics about the IP addresses of all visitors. This information is needed to identify and solve technical problems and control how legal the financial payments will be.
6. Any other personal information not specified above (about when and what purchases were made, what browser was used, what operating system was installed, etc.) is securely stored and not disseminated. The current Privacy Policy provides for an exception for the cases described in clauses 5.2 and 5.3.

4. Purposes of collecting the user's personal information

1. The collection of the User's personal data by the Site Administration is carried out in order to:
- Identify the User who has passed the registration procedure on the site in order to purchase the goods of this site.
- Provide the User with access to the personalized resources of this site.
- To establish feedback with the User, which means, in particular, sending requests and notifications regarding the use of the site, processing user requests and applications, and providing other services.
- Determine the location of the User in order to ensure the security of payments and prevent fraud.
- Confirm that the data provided by the User is complete and reliable.
- Create an account, if the User has expressed his/her desire to do so.
- Process and receive payments, dispute a payment.
- To provide the User with the fastest possible solution of problems encountered when using the site, due to effective customer and technical support.
- Advertise the products of the site, if the User expresses his consent to this.
- Provide the User with access to the sites or services of the site, thereby helping him to receive products, updates and services.

5. Methods and Terms of Processing Personal Information

1. The period of processing of the User's personal data is not limited in any way. The processing procedure may be carried out in any manner provided for by law. In particular, with the help of personal data information systems, which can be maintained automatically or without automation tools.
2. The User's personal data processed by the Site Administration may be transferred to third parties, including postal organizations, telecommunication operators. The User's consent to such transfer is provided for by the rules of the site policy.
3. Also, personal data processed by the Site Administration may be transferred to authorized public authorities, if this is carried out on legal grounds and in the manner prescribed by law.
4. If personal data is lost or disclosed, the User is notified by the Site Administration.
5. All actions of the Site Administration are aimed at preventing third parties from accessing the User's personal data (with the exception of clauses 5.2, 5.3). The latter should not have access to this information, even by accident, so that they do not destroy it, do not modify and block it, do not copy and distribute it, as well as do not commit other illegal actions. To protect user data, the Administration has a set of organizational and technical measures.
6. If personal data is lost or disclosed, the Site Administration, together with the User, is ready to take all possible measures to prevent losses and other negative consequences caused by this situation.

6. Obligations of the Parties

1. The User's responsibilities include:
- Providing information about himself that meets the requirements of the site.
- Updating and supplementing the information provided by him/her in case of any changes.
2. The responsibilities of the Site Administration include:
- Use of the information received exclusively for the purposes specified in clause 4 of the current Privacy Policy.
- Ensuring the confidentiality of the information received from the User. They should not be disclosed unless the User gives permission to do so. Also, the Administration has no right to sell, exchange, publish or disclose in any other way the personal data provided by the User, with the exception of clauses 5.2 and 5.3 of the existing Privacy Policy.
- Taking precautions to ensure that the User's personal data remains strictly confidential, just as such information remains confidential in modern business transactions.
- Blocking of personal user data from the moment from which the User or his/her legal representative makes a corresponding request. The right to make a request for blocking is also granted to the body authorized to protect the rights of the User, who has provided the Site Administration with his data, for the period of verification, in case of detection of unreliability of the reported personal data or illegal actions.

7. Ответственность сторон

1. In case of non-fulfillment of its obligations by the Site Administration and, as a result, losses of the User incurred due to the illegal use of the information provided by him, the responsibility is imposed on it. This, in particular, is approved by the legislation. The current Privacy Policy makes an exception for the cases reflected in clauses 5.2, 5.3 and 7.2.
2. But there are a number of cases when the Site Administration is not responsible if user data is lost or disclosed. This happens when they: - Became public domain before they were lost or disclosed.
- Were provided by third parties before they were received by the Site Administration.
- Disclosed with the consent of the User.

8. Dispute Resolution

1. If the User is dissatisfied with the actions of the Site Administration and intends to defend his rights in court, before filing a lawsuit, he must necessarily submit a claim (offer in writing to resolve the conflict voluntarily).
2. The Administration, which has received the claim, is obliged to notify the User in writing within 30 calendar days from the date of its receipt about its consideration and the measures taken.
3. If both parties fail to reach an agreement, the dispute is referred to a judicial body, where it must be considered in accordance with the current legislation.
4. Regulation of the relationship between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current legislation.

9. Additional Terms

1. The Site Administration has the right to change the current Privacy Policy without asking for the consent of the User.
2. The entry into force of the new Privacy Policy begins after information about it is posted on the website of the site, unless the amended Policy implies another option for posting.
3. All suggestions, wishes, requirements or questions regarding this Privacy Policy should be communicated by sending a request in the section of the site: https://silentai.lt/support
4. You can read about the existing Privacy Policy by visiting the page on https://silentai.lt/privacy-polic

 

Updated February 14, 2024

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